Archive for 2016

Are Cards in Your Follow Up Tool Box?

Cards are a “must have” in the follow up tool box.  They are a great way to follow up and stay in touch with your clients, prospects, referral sources and anyone else that’s important to you. There are many reasons to send a card: Nice to meet you Thank you for your business Thank you for your referral Thank you for your time Happy Birthday Happy Holidays Congratulations Sympathy  These are the kind of touches that create loyalty which result in more business and stronger relationships. Sending handwritten notes is a lost art.  If you are in the minority that makes these important gestures, you stand head and shoulders above the crowd because so few people take the time to →

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Go Back

Did you know that one sure way to increase your bottom line and customer base is to go back to the customers who have already done business with you.  There’s a good chance they may need more of your services or products and if they don’t they may know someone who does.  Existing customers are a great source of new business whether it’s from them directly or from a referral.  Unfortunately what happens too often is once business has been transacted, the relationship gets dropped, forgotten about or neglected because the salesperson is off looking for their next new lead, prospect, customer.  Don’t forget about your customer relationships.  Continue to invest in them.  They’re a great resource for you. My →

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