In general, most people struggle with their follow up responsibilities. I’m going to share 3 strategies that when implemented, will improve your follow up efforts immediately:
Strategy #1 – Mindset Shift
If you’re not getting your follow up work done on a consistent basis, your mindset may be causing you to avoid this very important work. Follow up for most people is a very heavy “to do”. If this is you, I’m going to ask you to change your mindset. I no longer want you to look at follow up as heavy “to do”. Instead, I want you to look at it as opportunity. When you have a lot of follow up work to do, that means you have a lot of opportunity. That’s exciting! Not having follow up work is what should be heavy.
Strategy #2 – Make it a Priority
The #1 reason why people tell me they can’t get their follow up work done is because they don’t have the time. They’re just simply too busy. I’ve heard this a million times, but I never believe it. It doesn’t matter who the person is or what their business and life situation is. It’s never about the time. The truth is, it just doesn’t have a high enough priority. At the end of the day, you get done what’s important….and what’s important is at the top of your priority list.
Strategy #3 – Use a System
Using a CRM is critical to being successful at follow up. CRM stands for Customer Relationship Manager. It’s a program that houses all of the contact and follow up information for those that are important to you. I’m going to be very frank and tell you that you can’t be really good at follow up if you’re not using a CRM. If you’re not using a CRM, you’re most likely using other systems such as a spiral notebook on your desk, sticky notes, email, and / or your head. None of these systems are effective. They’re time wasters and create a lot of unnecessary stress.
Implement these 3 strategies and you’re sure to see amazing results!